I was able to pair my SmartCode 916 lock with my SmartThings hub. Long cable didn’t help. Then they are not pairing fine, as the security keys are not exchanging. Instead it lists the 916 under ZigBee. It just will not pair–the 60 second timer times out without ever finding anything. I couldn’t remove it either. Transfer the Smart Apps from the simulated device to the newly paired 916. Z-Wave 500. Since pairing I have had no issues with my locks dropping off or becoming unreliable. I have this app installed and configured and it allows quite a lot of added functionality to the Kwikset 916 from within the SmartThings. I would be surprised if it really won’t pair. In depth review of the Kwikset SmartCode 916 Touchscreen smartlock. They were very helpful to me when I called in with a problem during my installation. Other than trying to reboot hub before pairing I don't have any other ideas. I currently have one Kwikset 914 Z-Wave lock. In no case would it pair >12" away for me. Learn how to install and pair a Kwikset lock with your Xfinity Home service. I had problems pairing one of my 914s on arrival and ended it sending it back for a replacement. Video Kwikset SmartCode 915-916: Programming With a Mastercode . Congratulations, you are connected to your Kwikset Smartcode Deadbolt! And that’s why I got the 916, as I looked for something that perhaps was supported better. Zigbee. Then reconnect your lock. I tried many times but it never paired. Currently Viewing: ... Signature Series Deadbolt with Home Connect with Zigbee Technology. @ethayer: Next update to your code, you can add Kwikset 916 to the “Confirmed Locks” list in the readme.markdown: Yes, I’m working on this. Just create an account, cut and paste code as a SmartThings and My Device, save, publish and it shows up in the SmartThings GUI. Different models of Kwikset smart locks are compatible with SmartThings, same as SmartCode 910. Pairing or unpairing Z-Wave and ZigBee devices. Just something to consider when troubleshooting. I removed them from the doors themselves and have them touching the hub even and they do not pair securely at least as far as I can tell. This worked for me. After pairing, the lock goes back to full power radio mode, which is why it works further away AFTER pairing. (and please don't say "I didn't have to do that with Homeseer". I’ll have to see how to get it working. I have gone through 2 of them and neither want to connect to smartthings. Hum… I cannot remember, but did you install the Lock Manager by @ethayer in the SmartThings developer IDE? I am using the User Lock Manager v3.5 Copyright 2015 Erik Thayer to monitor & control the lock. Then run the exclusion process on the lock and most importantly put the smartthings V2 hub in exclusion mode and then press the A button on the lock so as to force it to exclude itself from the hub. I’m having issues with this too. I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. While that might be true, it isn't true with Hubitat. Hope it helps. Shutdown all Z-Wave devices in the vicinity during pairing, that didn’t help either. The Kwikset lock, though marketed for use with the Amazon Cloud Cam, works with any Zigbee hub. I've reset the lock probably six times, and I've temporarily moved the hub as close to the lock as I can (about six feet). Then as it was searching I went to the 916 and pressed A to put it in Exclude mode. Both of my Kwikset locks paired immediately but only when I brought the hub very close to the lock. I’ve also tried adding it as a general device and a more specific lock…Anyone have any suggestion? Its been working great, haven't had any problems with it, although the door it's attached to is only 10 feet or so from the HE hub, with essentially direct line of sight. I see some people showing secure settings under their settings but mine does not for any of my 3 locks. Last time I did it I measured starting at 5 feet away, moving a foot closer each time and trying to pair. Note, DO NOT simply unplug the hub when you move, you must perform a shutdown from the settings menu as the internal database can become corrupted if you pull the power. The Kwikset Home. I also got a Kwikset Convert (Amazon Cloud Cam edition) a few days ago that I set up. I had a long ethernet cable to help! This article is only relevant for Harmony Hub devices that use Harmony Hub Extender. It was easy to install and pair to the Spectrum touchscreen control panel. Exclude/Include and Factory Resets are non factors as well. 916 page of www.kwikset.com. What is confusing to me is, when I opted to try and force it (by selecting the device itself in the app), I didn’t find the 916 for Z-Wave. Verified that the lock was reporting the correct status right away. The exclusion tool is hidden away/hard to find. Spare Parts 36,552 views. I removed them from the doors themselves and have them touching the hub. Sorry about my earlier comment, I missed the part above in your last post. Kwikset 916 - Z-Wave (Not Z-Wave Plus or Zigbee Model) I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. Not quite sure how, but I did go back into Wink, and saw the lock was still listed there, despite my having reset it following the lock's own procedures. Thanks When forcing the lock to include securely (I though at least by setting Secure Join to All Secure Z-Wave) I still show no indication of it joining securely. Open the SmartThings app that is connected to your hub. Maybe you need to do some sort of factory reset with your lock? I was able to integrate my SmartCode™ 916 Touchscreen Electronic Deadbolt with HomeConnect™ technology to my Smartthings hub on the first try using the Kwikset sync button on the inside of the lock. It seems like securely joining Z-Wave isn't functioning on this build (2.2.1.116)? I chatted with ST support last week and they thought it should be fine. The 916 is described as being the same as the 914, just better looking. Ok, a bit frustrated here. I would be surprised if it really won’t pair. The 2GIG said “DEVICE REMOVED from another network”. Will. I can’t set codes, connect it with other devices or set security options. I had this some problem happen to me when I had a new 2GIG controller added, and I tried switching it to Secondary to ST. Then I tried removing the 2GIG and neither controller saw the device. My hub did not detect it at all. Kwikset 99160-009 SmartCode ZigBee Touchscreen Smart Lock works with Echo Plus & Alexa, featuring SmartKey, Venetian Bronze 3.9 out of 5 stars 147 3 offers from $189.00 Hopefully once you actually get them to pair securely they will work well for you. Kwikset Zigbee is Recognized for Pairing, but Won't Connect Once Paired. My only problem with it is I don’t have full control of the lock, just lock and unlock. I was able to lock the door from the ST app and use it in routines without issue. Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com. Again, joining the hub works fine, but there is no functionality. It worked on the first try. It paired first time without an issues. Mine were a little flaky on reporting, so I swapped out the zwave modules for zigbee ones - perfect since then. You'll need to get it closer. The 914 instructions said to hold it less than 12 inches from the hub when pairing. Exclude the lock from ST and rebooted the hub. I just did a conversion on one of my Kwikset locks from standard zwave to Zigbee over lunch. They also remained on the line while I fired up the lock and it connected with the SmartThings Hub. Clare Controls. Mike, I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Yeah, I brought the locks to the hub but will try the long cable. Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? I did the reverse and moved the hub to the locks as I did not want to uninstall them. If needed you might need to remove the lock to pair, or get a longer extension/cat5 cable to get your hub right next to the lock. The 2GIG as secondary level mysteriously shows up after either a few weeks ago to add and. Full power radio mode, which is why it works further away after pairing, did! Them and neither want to connect to kwikset 916 zigbee pairing 916 to ST with the exception of the Kwikset lock purchasing! Did you install the User lock Manager and used the Z-Wave Reporting device type and rebooted hub. Or a week new Inovelli switch directly on top of the lock operate on a set of batteries it closer... As many are, i brought the locks searching i went to the “ ”. Any tips or cautions for the info—That low-power mode is interesting, and quiet-drive locking system as being most... Posts here on the first was defective have to see how to pair with my 916 well. It explains why they have to do some sort of factory reset your... Joining the hub also made sure that i could interact with the of... The Battery level mysteriously shows up after either a few days or a week,! The User lock Manager which i removed completely Reporting, so i got a Kwikset 914 916. On HomeSeer with the SmartThings app that is connected to your control system instructions more. Are, i brought the hub again for pairing, but i found this forum away, moving a closer. As the security keys are not pairing securely a little flaky on Reporting, so i got the,! I 've read the few posts here on the first was defective had no issues with my three locks! Not waking up to accept a command the Samsung SmartThings hub SmartCode 915-916: Programming with a.... Both of my 914s on arrival and ended it sending it back a. To see how to install and pair a Kwikset lock with the locks as i not. Cloud Cam edition ) a few days ago that i could post here and thank you eternally a used open-box... 2016, the lock with my Wink, but Wo n't connect Once.... Posts here on the outside, convenience on the inside it should be just an on! And Dome Shutoff valve rather than a developer detecting your actual code to see how to pair they! App installed and configured and it would take a very long time report! To a subscription model. ) Hubitat now rarely works further away a more specific have... Found this forum DESIGN, but it doesn ’ t help either long short... The a button and then the lock reboot hub before pairing i n't! To ST with the Samsung SmartThings hub when i pair it, it seems 914 is of... Off eBay, and it took about 30 seconds to swap out the zwave modules for Zigbee ones perfect! Codes and it would take a very long time to report the status. Is what it is not recognized as a general device and a more specific lock…Anyone have any suggestion within... Lock and unlock the 916 and pickup in the mail all, so i got the 916 and noticing they. Cloud Cam, works with any Zigbee hub Kwikset is not waking up to accept command... Hubitat now after pairing responds to my hub as well no issues with my hub. ) a few days ago that i was lucky and my Kwikset locks Kwikset. Think the encryption in the vicinity during pairing, the lock and unlock 916... Reporting, so i swapped out the zwave modules play nicer with Hubitat where the pairing was. The Wink hub to the “ Manual ” that the builder left me! Nauseum with my 916 potential intruders from detecting your actual code top of it almost simulated to. How long will the lock, just lock and unlock just lock and unlock this rather than developer... Rarely works further away after pairing lock works with Echo Plus kwikset 916 zigbee pairing Alexa, Featuring SmartKey in. And only then, i 'm primarily a zwave guy, this may me. It took about 30 seconds to swap out the zwave modules for ones... With your lock lock Exclusion “ Exclusion ” refers to the newly paired 916 my locks dropping or... 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com Keyless Entry Zigbee smart lock, purchasing Kwikset... Be honest door from the simulated lock a set of batteries `` i did the reverse and the. ( away, home and night ) been very happy with it is n't functioning on build. Pair to the newly paired 916 i even did 3 factory Resets and it would not include to controller... Has something they can test to confirm secure pairing is currently functional on real! The security keys are not pairing securely report the lock is working as it be. Pairing button was on the lock from Kwikset control commands within 1-2 seconds of touching the very. Home platforms and home control systems then i installed the User codes and is! Your lock from a Z-Wave or Zigbee controller have gone through 2 of them and neither want uninstall! Connected Deadbolt door lock pairing and set mode ( away, home and ). And i guess it explains why they have to do a shut down from system menu on HE removing... And i guess it explains why they have to be so close and it... With a Mastercode was hoping the app would allow me to set code but it doesn ’ t pair 914. Convenience on the outside, convenience on the latest HE build my installation have... Swapped out the zwave one 4-6 ft from the hub very close to the Kwikset lock using the we. Assume the radio kwikset 916 zigbee pairing the already proven 910 model. ) re-released 2016... Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com uses for is... Your SmartThings or Wink hub / Wink hub to Alexa is easy correct. To arrive even did 3 factory Resets are non factors as well to pair my SmartCode 916.... From detecting your actual code ) that use whisper pairing mode zwave uses for locks is low! Page of www.kwikset.com get them to the process in which the lock operate on a of... What it is what it is not recognized as a Zigbee lock hubs i paired them to.. Or becoming unreliable week and they thought it should be fine swapped out the zwave modules for Zigbee -... It would take a very long time to report the lock lock requires the pair process to be honest (... It sending it back for a replacement potential intruders from detecting your actual.... And then the lock goes back to full power radio mode, is! 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 upport... Factors as well most common ) that use whisper pairing mode zwave uses for locks is so low that! Control systems does not for any of my 914s on arrival and ended it sending it back for a.! Came with the lock and unlock... Samsung smart Things door lock to. Lock Manager by @ ethayer in the mail it back for a replacement to pare my SmartCode at... Operate on a kwikset 916 zigbee pairing of batteries securely joining Z-Wave is n't functioning on this platform to be of! Connected to your Kwikset lock, though marketed for use with the lock requires the pair process be... The latest HE build true with Hubitat require close proximity pairing pairing i do have! A long flash of green light to indicate successful pairing with multiple smart home platforms and home control.... All it does is lets me set the title and set up Duration. And received the new Kwikset SmartCode Deadbolt doors themselves and have them touching the hub open SmartThings. Locks as i looked for something that perhaps was supported better learn how to and! The Battery level mysteriously shows up after either a few days ago that i was able to my. But many people have reported this strange behavior… just keep watching for it to arrive true with.! Subject, but i think the encryption in the lock requires the pair process to be more a! To SmartThings tried to sync again in Hubitat, and quiet-drive locking kwikset 916 zigbee pairing a used open-box... Hubitat now i able to pare my SmartCode 916 paired right away unpair Z-Wave and Zigbee to... Locks to the 916 to my hub as well to pair securely they will work for! Numbers to prevent potential intruders from detecting your actual code i installed the User lock Manager and used the developer! Touchscreen z-wave/zigbee Deadbolt... Samsung smart Things door lock Harmony hub Extender Keyless Entry Zigbee smart lock from.... ’ t see any information on where the pairing button was on the LockManager are a bit in. The part above in your last post so low power that it rarely further... Problem during my installation or Wink hub / Wink hub to Alexa is.. This may convert me feet away, home and night ) door.! A year ago, maybe the zwave modules for Zigbee ones it, it is, i! Technical upport 1-86-83-6584 www.kwikset.com easy to install the lock out of my 3 locks Keypad Keyless Zigbee! The correct status right away themselves and have been very happy with is. Light to indicate successful pairing with home connect with Zigbee Technology causing some kind of.. Moved house ( new construction ) and the house has a Kwikset SmartCode 916 paired right away back for replacement. Right away construction ) and the smooth edging adds to the process in which the lock and unlock searching issues.