5 things to consider before installing smart light switches. The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. Help & Questions. If your Wi-Fi is down, reset it and see if that gets Alexa responding again. If your Wi-Fi is down, reset it and see if that gets your music playing. You may be attempting to add a new smart home device, but Alexa can't detect it. If necessary, restore your internet connection and then try calling again. The easiest way to do this is by saying "Alexa, discover my devices." Make sure you've set up a smart home device group. If your smartphone and Alexa app are on different Wi-Fi networks, your Alexa won't' be able to detect an Echo or other Alexa-enabled device. I checked the Alexa app today and it says all my … Posted by 1 year ago. - I even got a notification in the Alexa app that it found the Hue now ... which I have not seen before the update of the app ... the notifications on my Android 9.0 phone, say something like: "New light found, named XXXXXXXX, to control it say ..... ", "New light found, named YYYYYYYY, to control it say ..... ", "New light found, named ZZZZZZZZ, to control it say ..... ". Sometimes you issue a voice command, but Alexa and your Echo don't respond or respond with something like, "Sorry, I don't know that one," or "Sorry, I'm having trouble understanding you right now. Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Once you update your app, see if this resolves the calling problems. When all else fails and your Alexa app still isn't connecting to Wi-Fi, reset the Echo to its original settings, and see if this gets things connecting again. Wait for your smart light to populate within the WiZ app, then tap Finish. Your Alexa-enabled device might not be able to stream properly because of its location. Press CTRL+ALT+DEL, and then select Start Task Manager. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. Search for Geeni then tap Enable. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Choose discover devices. I've enabled and disabled the skill and ran "discover my devices" and nothing worked. Alexa skill is unresponsive… I had to discover devices again to get it to work. It worked fine with Alexa and all the … Return to the Alexa app -> SMART HOME in the Alexa app. A simple restart may fix Alexa and the Echo's Wi-Fi connectivity issues. About 90% of Hue Light issues occur because someone manually shut a light switch off. Tags: alexa commands do not work on lg tv, alexa lg webos tv, amazon-alexa-lg-tv, is my lg tv compatible with alexa, issues with alexa and lg tv, lg smart tv alexa skill, lg smartthinq alexa commands, lg tv alexa commands, lg tv alexa commands list, lg tv alexa compatible, lg tv not responding to alexa, lg tv unresponsive to alexa The Alexa app discovers my other items I.E. Just ask Alexa. Unplug and re-plug the Smart Plug. Please try a little later." There are two different ways I can control the bulbs, through my Android phone with an app and with my Amazon Alexa. Alexa might seem to be unresponsive because your Echo is too far away from the router. It appears to be a problem with the app update and how it does not work with Alexa as advertised. Asked Alexa, ‘ok’ but didnt come on. See all Amazon Alexa voice commands. If you choose this option, you'll need to register the device to your Amazon account and enter device settings into the Alexa app again. Harmony hub, Ring and Yamaha Multicast. Check that your Alexa device and the Alexa app have the latest software version. Check what Alexa heard. Here are some ways to troubleshoot your Alexa Wi-Fi connection: Check the internet connection. However, there … Did you find any … Anyone else having problems with all devices in the Alexa app becoming unresponsive. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. Make sure things are labelled 'light', 'heating' and so on. Restart your Echo device. Visit our smart bulbs FAQ page today. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. … Whether your hands are full, you’re fumbling to find the light switch, or you want some peace of mind while away, Alexa is there to help — just say “Alexa, turn on the lights.” Pairing Philips Hue with Alexa lets you light your home your way. Input your Geeni account username and password. Light Bulbs. This is my first Leviton smart device. As I stated above the app works with the switches but no longer with Alexa since the update. I also have a plug set up in my bedroom so that my bedside lamp can be connected to it. The devices still respond to voice commands. The only option I have not tried is entering the Serial #. Alexa devices use a USB power … Restart the Alexa app via its Settings menu and then relaunch the app. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. A simple software glitch may be the problem. This may help minimize Wi-Fi disruptions on the 2.4 GHz band. Alexa won't be able to execute a skill if the Wi-Fi is down or not connected correctly. If your device has a screen, check the light on the device. Your Alexa-enabled device might not be in the Wi-Fi range. Read the edits of my comment. I can use the names of the individual bulbs, but nothing else. The app allows me to change the color contrast of the smart … My Alexa no longer recognizes my Hue A1 “old version” bulb. Smarter Camera Views Is your Wi-Fi camera view restricted to your phone? Alexa and Echo usually work seamlessly together, but sometimes problems can arise. The easy fix is to make sure you are using the original power supply that came with the unit. Maybe Alexa just can't hear you. See if this solves your calling problems. If you are having trouble connecting the smart device to Alexa please reference this video or guide. Update your router settings. … If not, check your internet access and remote control settings. I have set up the bridge and paired it with my Alexa app. Another low-tech tip is to move the Echo closer to where you're speaking. The microphone is turned off if you have a solid red light ring or bar instead of a solid blue one. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. Thre are several reasons why Alexa and your Echo device might not be working together properly. Double check whether Kasa App can remotely control the device or not. When I switch on light, a new ReportState is sent over, but no TurnOn directive hits my lambda function. She's written tips and tutorials for Microsoft Office applications and other sites. Restart your modem and router and see if this gets your music streaming again. Went to Hue app, turned light on- it worked. If Alexa doesn't discover your smart home device, here are some solutions to try. I tried the SN reset, many times, but Alexa still can’t discover my Hue light. Press question mark to learn the rest of the keyboard shortcuts, https://alexa.amazon.com/spa/index.html#appliances. Please post here when the issue has been fixed. Does the Smart Home system work without the hub? If Alexa can't seem to stream music from Spotify or another streaming service, it's often a bandwidth or Wi-Fi connectivity problem. I’ve disabled the switch in Alexa and re-enabled it a couple of times. These troubleshooting steps apply to the Alexa App and Alexa-enabled devices, including the Echo Dot, Echo, Echo Plus, Echo Studio, and Echo Show. Check your Echo's internet connection. Make sure your smartphone and Echo are on the same Wi-Fi network. Help & Questions. Update the software version on your Echo. The smart card resource manager service runs in the context of a local service. We have the Smart LED line of products, like the Smart LED bulb, Smart LED Multicolor bulbs, etc., which do not use WiFi, they use ZigBee HA to communicate; this means they require a hub. Learn More. Within the Alexa app, the thing to do is make sure things have unique names. Reply. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Unpair and re-pair your Alexa device and Bluetooth device. This smart plug really is amazing, I can walk out of my bedroom, tell Alexa good morning and not only do I get my weather report, but my living room light turns on. Restart your Echo device. Restart the Alexa app on your phone. The Leviton app turns it on/off fine. Now, with D-Link smart … See if this solves your streaming problems. I now enabled the Alexa Hue skill again, and everything is back normal and just works. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Sometimes, manually cycling the light is the only thing you need to do to restore … If there's already a group set up, try deleting it and setting up a new group. If it blinks red for a few seconds and goes to Off a. Check what Alexa heard. Things can get messy when you end up with duplicate lights in your Alexa set up. Reset the Echo to factory settings. This is because an underlying problem with Alexa and Alexa-enabled devices can cause several issues. How do I reset the KX-HNB600 hub and re-start the initial setup? There could be voice-recognition glitches or problems with your Amazon account setup. Smart bulbs acting up? There are no LED's lit or blinking on the earbud.Earbuds are not power on ; What does it mean when the red standby light on my TV is flashing? This is a problem with app to Alexa connection. It stopped working again for me after about an hour. You need to reference the right name when starting a skill. Plug your smart … Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. If Alexa isn't responding properly, there are some easy fixes to try. It's easier to keep track of your Echo speakers if they're named logically. 1. Within the Alexa app, the thing to do is make sure things have unique names. When the message comes up you can not see the current state of the device. Look, No Hands! If restarting and relaunching the app didn't work, you may need to update the app. I tried the SN reset, many times, but Alexa still can’t discover my Hue light… How to Connect a Smart Plug to your Alexa. Tap on Wyze and then Disable Skill. Make sure the Alexa-enabled device is in Wi-Fi range. The Alexa app discovers my other items I.E. Get the Latest Tech News Delivered Every Day, How to Fix Alexa Not Responding to Voice Commands, How to Fix Alexa Playing Music on the Wrong Device, How to Fix Alexa Not Operating a Specific Skill, How to Fix It When the Alexa App Says the Echo Is Offline, How to Fix It When Alexa Won't Connect to Wi-Fi, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Connect Amazon Echo to Your Sonos Speakers, How to Connect Alexa to a Bluetooth Speaker, How to Fix Alexa Multi-Room Audio Not Working or Unreachable. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Connect to your router's 5 GHz channel. Check the Wi-Fi connection. If you're not speaking clearly, Alexa may seem baffled by your voice command. It's implemented as a shared service of the services host (svchost) process. Tap on Skills & Games. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Make sure your smartphone and Echo are on the same Wi-Fi network. 2. Restart the Alexa app via its Settings menu and then relaunch the app. Here's what you should do: Check the Wi-Fi connection. Copyright 2019 Merkury Innovations. Make sure your contact information is correct. Not sure why since the Hue skill is already linked, unless the skill isn’t used anymore. I have viewed the pics of bulbs online where the serial number is located. It's a great time to fill your house with smart light bulbs and switches -- but do yourself a favor and read this first. Tap on Disable. Name your Echo devices accurately. After a few second your Geeni devices will be displayed under smart home in the Alexa app. Just got my first smart light which works with Phillips Hue. Harmony hub, Ring and Yamaha Multicast. 03 - Discover my devices, while pushing the Hub's button- at this point, still nothing worked. In theory it shouldn't make any difference for Alexa. Make sure that your Bluetooth device uses a supported Bluetooth profile. Alexa typically sits around completely dormant until called upon with the wake word (Alexa, Echo, Amazon, Computer). Ensure that you're calling a preset contact who can receive calls via their Alexa device. This way, whenever you request music, only the designated Echo responds. Make sure your Bluetooth device is fully charged and close to your Echo device when you're pairing the two. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. See if restarting your Echo solves the problem of Alexa not responding. The app version is on my Samsung S5 and is version 1.23. Restart your modem and router. If your smartphone and Alexa app are on a different Wi-Fi network than your Echo, your Echo won't be able to respond. Go to the detail page for the corresponding smart home skill for a list of compatible devices. Hurray!! Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. Took it out of lamp, but back in, switched lamp on and off manually the light worked. Check for device or setup issues. The cord is stuck behind my nightstand and it’s hard to reach. If your Echo device can't pair to Bluetooth or the Bluetooth connection drops, double-check that you've set up the connection correctly. If Alexa and your Echo aren't responding, try changing the wake word and see if that gets your smart speaker and digital assistant back up and running. If you're not speaking clearly, Alexa may not understand the name of the contact you're trying to call. A simple restart often solves a host of mysterious tech problems. Turn off any Wi-Fi-connected devices you aren't using and see if this solves your Wi-Fi connectivity problems. Tap on the three lines in the upper left-hand corner. The app version is on my Samsung S5 and is version 1.23. Change the wake word. This is usually caused by a third-party integration, which adds your Hue bulbs again. An unplugged Echo or internet outage might be the reason Alexa's ignoring you. Complete device setup online. Note: Some manufacturers listed may not be available in all countries. Reduce Wi-Fi congestion. The first thing to do when Alexa stops recognizing a Smart Device she previously controlled is to re-run discovery. Turn Brief Mode On or Off for Your Echo Device; Quick solutions Devices & … What Is the Amazon Echo Input and How Does It Work? 02 - Did a "forget all my devices" from here:https://alexa.amazon.com/spa/index.html#appliances ( this can also be done from within the Alex app itself ). Make sure you're calling the skill by the right name. As I stated above the app works with the switches but no longer with Alexa since the update. Any new lights will be added to your devices for Alexa to control. Move it closer to the router and see if this solves the problem. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. If it's orange, the Wi-Fi connection isn't working properly. Both have worked fine with alexa however yesterday when I ask Alexa to turn living room light on she says ‘ok’ but the light didnt come on. Make sure the Alexa-enabled device is in Wi-Fi range. For more information, visit Mygeeni.com. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. Turn off any Wi-Fi-connected devices you aren't using and see if this solves your streaming problems. Try reboot the device and re-discover on Alexa. Make sure your Wi-Fi password is correct. AR-110 Well it partially worked. If you or another user accidentally disabled the skill, it won't work. Echo devices might be grouped improperly, or there might be Wi-Fi issues. See if your internet is up and running. Check your Alexa voice history. Some of our frequently asked questions about the smart bulbs will be answered here including: Device setup, voice control, smart scenes, schedule/timer, removing or restoring a device or device information. 4. … No matter what the problem, when all else fails, try resetting your Amazon Echo device to its original settings as a last resort. 3. https://www.amazon.com/product-reviews/B01LWAGUG7/ref=cm_cr_arp_d_viewopt_srt?sortBy=recent&pageNumber=1. Make sure your Echo is in Wi-Fi range. The message Device is unresponsive is shown for few secs. Update the Alexa app on your iPhone or Android. Make sure things are labelled 'light', 'heating' and so on. After switching channels, try streaming music again. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset … Disable and re-enable the skill. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. I myself disabled the skill since someone said the skill was not needed anymore inside Alexa app, and ran a re-discovery while pushing the Philips Hue hub's button, and everything was discovered correctly BUT when I say "Alexa, turn on the lights" I always get a reply "Sorry, couldn't find a device named lights" !?!#!? If you want to set one of your Echoes as your default speaker, designate this in Alexa's settings. Enjoy Alexa compatibility now with D-Link smart plugs and cameras. If necessary, re-enable the skill and see if this solves the problem. Try a manual reset. See if Alexa can recognize your smart home device. Someone told me I should try discovering my devices again and that worked, though I had to press the button on the Hue 2 hub first. There may be a simple culprit, such as a power or internet outage. This is a problem with app to Alexa connection. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Alexa can't make calls if the Echo isn't properly connected to the internet. Restarting your Alexa-enabled device is always worth a try. If it does, the issue is with your Alexa smart product. Here's a look at the 8 most common Alexa and Echo problems that users encounter with Alexa and their Echo devices, along with some simple fixes. Sometimes, removing your paired Bluetooth device from Alexa and then pairing it again will solve the problem. Anyone else having this problem or know how to fix it? Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. Enter your Wi-Fi password if asked, then tap Continue. I tried disabling and deleting all devices. This is a simple, basic troubleshooting step, but it's worth it to make sure. Find the skill's exact name, and then try again. Try to reboot the smart device and re-discover on Alexa. In the Windows Task Manager dialog box, select the … We've already reset the smart light before, so you can tap Start. See if rebooting your modem and router fixes Alexa's Wi-Fi connectivity issues. To check if Smart Card service is running. Restart your modem and router. Smart Card service. We all have our hands full sometimes. Two ways to get started. A simple reboot may fix any glitches your modem and router are experiencing. Your lights, your command. Alexa can stream live video from your camera to Amazon Fire TV, Echo Show, or Echo Spot. Restart the Echo. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. For example, you can't start the Jeopardy skill by calling it "that word game." Try these steps first: Make sure that your smart home device is compatible with Alexa. Make sure your Echo has power and internet access. Many of these troubleshooting steps overlap from one problem to another. Alexa currently supports Advanced Audio Distribution Profile (A2DP SNK) and Audio/Video Remote Control Profile. When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. This simple action may restore Alexa control to your Smart Device. Alexa says Philips Hue devices unresponsive. I have reset and still not working, the remote on the Kasa app works fine though? 04 - Re-Enabled the Hue skill inside Alexa --- NOW everything works properly again. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. To resolve most discovery issues with your Amazon Smart Plug, try these steps. I can use the names of the individual bulbs, but nothing else. Repeat this multiple times and turn it on again. Make sure the Echo's microphone is turned on. Go to Alexa app > Devices icon in the button right > Plugs – Look for plugs (Most likely to be named as First Plug or Second Plug) Alexa skills are like voice-driven apps within the digital assistant. Smart lighting is a great place to start in building your smart home. If Alex's having issues connecting to Bluetooth, here's what you should do: Make sure Alexa and the Bluetooth device are properly connected. If calling on Alexa isn't working, there are a few troubleshooting steps to try. If it isn't, take steps to restore your internet connection. Alexa can only detect Alexa-enabled smart devices. Alexa can make calls only when you've set up your contacts correctly. Make sure the right Echo is set as your preferred speaker. Reset the Alexa-enabled device to factory defaults. Verify that the device still responds to commands through the Feit Electric app. I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. Tap on Your Skills. The instructions may vary depending on your device, but they should be roughly the same. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. While your Echo should receive updates automatically, an outdated software version may be causing Bluetooth connection issues. Reduce Wi-Fi congestion. Not anymore. Alexa might seem to be unresponsive because your Echo is too far away from the router. Close. Anyone else … 7 things to know about smart lights before you buy a boatload of them. You might not have one of the Smart WiFi LED bulbs. If you're connecting to Alexa with the wrong Wi-Fi password, this could be the cause of the problem. Go to Amazon's Alexa page and try to complete the setup there. After updating your router's settings, try asking Alexa to discover your smart home device again by saying, "Discover my devices.". Written by Feit Electric When you add more LIFX to your home, you may quickly add them to Alexa for voice control. For example, if you're in the kitchen and request music, the kitchen Echo responds. Device back to action written tips and tutorials for Microsoft Office applications and sites... Voice-Driven apps within the digital assistant and try connecting Alexa again then try again allows me to change color. 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'S Alexa page and try connecting Alexa again why is my smart light unresponsive alexa got my first smart light switches view to! Is make sure that your device has a screen, check your internet is down, it!, too resource manager service runs in the Wi-Fi connection non-smart appliances they 're named logically speakers if 're...