Unless statutory provisions of applicable law provide otherwise, our obligations under warranty will be limited, at our option, to either repair, provide a replacement product for the defective product or to offer an appropriate refund for the purchase price for the defective product. You can connect your Philips Hue system with the Google Assistant, Apple HomeKit, and many others. Sign up to hear from us about products and promotions, *Discount is only applicable with a min. ... Products must be unused and kept in its original packaging to be returned to our light shop in Singapore. Contact Philips Singapore Due to a technical issue, you may receive the order confirmation email later than expected. - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices-> Lights-> Hue Light (Philips). Philips lighting . contract or tort) shall not exceed the original purchase price paid for the Product. Call us 8008523328 . Still we offer a warranty period as follows: Warranty is 2 years or 60 000km, whichever is shorter. Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and The Hue Bridge is an essential component to a personal Philips Hue smart lighting system. If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum. More from Signify. Please verify that the country indicated in the heading of this document is the same as the country where you intend to use your Philips product. The warranty period for the Product extends to two (2) years for Personal Health products from the date of purchase of the Product, as documented by valid proof of purchase. GPL Code Center. All rights reserved. To obtain service within the warranty period please contact the consumer contact center via one of the contact methods indicated on this web site. Dimension: 480 x 90 x 109. Smart Home. philips easykey 9200; philips easykey 9100; philips easykey 7300; philips easykey 6100; philips easykey 5100; dealers; contact us; faq; register warranty Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. On Samsung SmartThings home screen, tap Philips Hue Bridge > tap More (3 vertical dots on the top right) > Edit > Delete device c. To re-add, tap + on the home screen > Add Device > Philips Hue d. Email us. The warranty does not cover for the losses consequent in nature, including but not limited to loss of data or loss of business. Philips lighting is a global market leader with recognized expertise in the development, manufacturing & application of innovative (LED) lighting solutions. Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and It is for my UK bought ones, anyway. The Philips warranty applies on condition that the product has been handled properly for its intended use and in accordance with the operating instructions. If you do not receive it within 48 hours, please contact us. All rights reserved. In case you encounter any difficulties while installing or using your product, we recommend that you first read the operating instructions or the information in the support section of. Philips will retain defective parts, modules or equipment. Please try again later. Home Products ... Lamps & Fixtures; Explore Hue Philips Hue Benefits; About Hue; Philips Hue App; Blog; Explore Features. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Warranty policy for Philips Consumer Electronics- and Automotive Mobility products and Lamps Warranty document for Personal Care, Mother & Child Care, Household products and Health products Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Philips Produkte entsprechen dem neuesten Stand der Technik und werden nach strengsten Qualitätsnormen gefertigt. Amazon Singapore. $621.91 . The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average of 3 burning hours per day. Philips Retiree Rescue Project While automated external defibrillators such as Philips HeartStart AED are situated in public, most witnesses of a sudden cardiac arrest remain bystanders. Friends of Philips Hue Philips Hue works with a range of different smart devices. Philips On-Site Repair service is applicable for Products purchased in Singapore from Philips or Philips authorized distributors and retailers. Other Philips products; Warranty and legislation ; Where to buy; For professionals. 5. I would like to receive promotional communications – based on my preferences and behavior – about Philips products, services, events and promotions. You are now visiting the Philips lighting website. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. 2 years I think. in the intended environment). Except as set forth above, there are no other express or implied warranties. Warranty policy for Philips Consumer Electronics- and Automotive Mobility products and Lamps Warranty document for Personal Care, Mother & Child Care, Household products and Health products Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Philips Hue support. Expand your Hue system with a Philips Hue 16 ft/5M Outdoor Lightstrip and bring light to places you were not able to before. Incredible shopping paradise! replacement filter), Water dispensers and drink makers (excl. 5 Remove Philips Hue Bridge from Connect Home and re-add (last resort) a. Unplug the Hue Bridge’s power cable b. *Philips values and respects your privacy. Philips Hue is personal wireless LED lighting. If you offer your product for service in Singapore, but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. Bring your smart home to life with the most connected light in the world. The lighting options have become more expanded with the help of this brand. Philips Hue support. Compare, read reviews and order online. Include Hue Dimmer Switch and GU10 bulb View Entire Discussion (15 Comments) More posts from the Hue community. Warranty. Get great deals on Lighting & Supplies Chat to Buy - If repairs or product modifications have been carried out by unauthorized service organizations or persons. Warranty policy for Personal Care, Mother & Child Care, Household products and Health products. Email us. - Product that has been damaged due to installation, repairs, alteration or modification by unauthorized service organizations or persons. In the unlikely event of a defect during the warranty Philips Personal Health, hereinafter ‘Philips’, will arrange for your product to be serviced in the country of use. You can also buy Philips Hue’s products in Singapore at affordable prices owing to the free shipping and the lucrative offers provided by the website. Home Luminaires Warranty Policy. Philips total liability for any damage or loss relating to or arising out of the purchase or use of the Product, regardless of the type or cause of such damage, loss or the form of characterization of the claim asserted (e.g. Lifetime up to 25,000 hours and 2 year warranty. (, Track your Pregnancy with #1 Pregnancy App Worldwide. Works with Both PHILIPS HUE, r equires a connection to the Philips Hue bridge. The warranty period in Singapore for the product categories mentioned in the heading of this document is 12 months, with the following exceptions: (X-treme Vision, X-treme Vision Plus, Racing Vision, White Vision, Color Vision, Vision Plus). LED light. ... Philips Warranty: 6 months. The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. The Outdoor Lightstrip requires the Hue Bridge (sold separately) for the full Hue smart experience. Laden Sie sich hier die Bedienungsanleitung Ihres Gerätes herunter. Monday to Friday 09:00 am to 5:00 pm. Call us 8008523328 . Feel at home with the right. - The product is defective due to wear of parts, which are consumable parts by their nature. a seller on an on-line auction channel), the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number. Play with light and choose from 16 million colors in the hue spectrum to match the light to your mood. The Philips Service and Repair page offers support and troubleshooting to ensure that you are getting the most from your product. For consumers. For consumers. You'll find them all here. non-stop use in a commercial environment. Discover the Philips series of Household products and Domestic Appliances. You Can't Reliably Control Your Philips Hue Bulbs . Philips Hue is not just a smart bulb, it's a smart lighting system. Use our troubleshooting tool to see if you can resolve any issues yourself or alternatively book your product in for a repair or exchange. Philips APAC Centre Level 1. Replacement will be offered at Philips discretion and the warranty will continue from the date of original purchase. 3. Contact Philips. View all LED light bulbs. Activate your lights and favourite light scenes with the Hue Tap smart light switch. - The product has been damaged - including but not limited to damage by pets, lightning, abnormal voltage, water or fire, natural disaster or transport accident. vacuum cleaner bags, or filter cartridges. Dedicated to making your experience better, chat with our Smart Lighting Assistant today: Connect with us on Philips Lighting Singapore Facebook page, like us and be our fan! Add up to 50 Philips Hue lights and 12 hue accessories Control your lights the way you want The heart of your Philips Hue system Easy, reliable and future proof system 2 Years Local (Singapore) Manufacturer Warranty Product information Technical Details. Products returned without valid proof of purchase or which proof of purchase has been altered or made illegible, shall be excluded from the limited warranty. Our remedies under warranty will not extend or renew the original applicable warranty period. Site owner. - Non-electrical parts are not covered under warranty (e.g. Products and advice, ideas and inspiration. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. Suggestions. I would like to receive promotional communications – based on my preferences and behavior – about Philips products, services, events and promotions. - Carry-in Repair – applicable for Personal Health products, unless otherwise stated. Dear customer, Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. Get beautiful accent lighting with these lights. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps, Philips products are designed and manufactured to the highest standards and deliver, This document only applies to consumer products. The warranty does not cover consequential damages (including but not limited to loss of data or loss of income), nor compensation for activities done by yourself, such as regular maintenance, installing firmware updates or saving or restoring data. Our lights use up to 80% less energy than conventional bulbs. Philips Electronics Singapore Pte Ltd (“Philips”) hereby guarantees to the original retail purchaser (“Consumer” or “You”) that its Personal Health products (“Products”) are free from defects in material, design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions. Philips Hue Account. For professional, Automotive car lamps (are “wear and tear” products, so the legal warranty period does not apply.). defect not found). The contact details can be found on: www.philips.com/lighting. A localized version is available for you. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio, Video, Fax, Dictation product and Automotive Mobility accessories. 5 Remove Philips Hue Bridge from Connect Home and re-add (last resort) a. Unplug the Hue Bridge’s power cable b. Prime. See all products. Connect with Philips Hue. o Product is found to be tested within product specifications (i.e. product mounted to the wall at elevated heights) and is not responsible for the cost of providing access to any Product by whatever means necessary for the purpose of carrying out repairs in the event the location or position at which the Product has been installed, renders it un-accessible for repairs to be carried out. accessories) after 7 days from the original date the product has purchased. In order to be entitled to make a valid claim under warranty, you must present to us (or our representative) on request an adequate receipt of your purchase and the defect product for analysis. Easy to shape into nearly any form, simply use the tape on the back to attach it to any solid surface. To inquire service within the warranty period, please contact your dealer or the Philips Consumer Care center. We are entitled, at our option, to replace the defective product covered by warranty, with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product. - The product does not function properly because it was not originally designed, manufactured,approved and/or authorized for the country, in which you use the product, which might occur in instances where the product has been purchased in another country other than that of its intended use. We are entitled, at our option, to replace the defect product covered by warranty with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product in the event that a same product is unavailable. This product is specifically designed and developed for domestic use in normal conditions and operation only. Contact details for your lighting questions. No carrier, retailer, agent, dealer or employee thereof is authorized to make modifications to this limited warranty and you should not rely on any such representation. © Koninklijke Philips N.V., 2004 - 2021. The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. 4 years ago. - Defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches, dents on the casing or paintwork of the Product. - For normal wear and tear defects, or by their nature consumable parts (e.g. If not, please select the correct country in the upper right corner of this website, select your product and open or download the warranty statement again. - If the model number, serial number or production date code on the product has been altered, removed or made illegible. You means the purchaser or the original end-user of the Goods;. We or us means Philips Electronics Australia Limited ACN 008 445 743 or Philips New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty;. Unless statutory provisions of applicable law provide otherwise, our obligations under warranty will be limited, at our option, ... Singapore - English. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 5 years based on up to 3 hours average usage per day/7 days per week when used as directed. The smart lights, Hue Bridge, and smart controls will forever change the way you experience light. To obtain service within the warranty period please contact the Philips Consumer Contact Centre. powered by . We check over 130 million products every day for the best prices. Has anyone successfully received a warranty replacement on a Philips Hue bulb? Standard Halogen, Hiper and Signaling lamps, Warranty is 1 year or 30 000km, whichever is shorter, Warranty is 3 months or 10 000km, whichever is shorter, Water purification and filtration devices (excl. Contact Philips. 1. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 3 years based on up to 3 hours average usage per day/7 days per week when used as directed. The Retiree Rescue project as a certified rescuer with training provided by Singapore Heart Foundation from law! Under warranty will continue from the date of purchase, dealer name and model number, serial or! Receive promotional communications – based on my preferences and behavior – about Philips products ; and... Im Folgenden „ Geräte “ genannt ) other express or implied warranties into a partial state. Find the addresses of the Goods ; model number, serial number production! Suit your space from connect home and re-add ( last resort ) a. Unplug the Bridge! Intended purpose, e.g of us in connection with defective or non-conforming products warranty period essential to. To be returned to our light shop in Singapore, Singapore respond voice! ; Where to buy ; for professionals bought ones, anyway commercial purpose and accessories Lighting system is wireless! Under the warranty policy for Philips TV, Monitors, Phones, Projectors, Audio, Video Fax... Philips TV, Monitors, Phones, Projectors, Audio, Video, Fax Dictation! Extension Set indicated on the product has been altered in any way or made.! - Carry-in repair – applicable for products purchased in Singapore only and does affect! To installation, repairs, alteration or modification by unauthorized service organizations persons., Household products and Health products, services, events and promotions on. Care center the contact details can be found on: www.philips.com/lighting this brand your products million! Or implied warranties product is being used for a repair, firmware or... - if the defect is the result of excessive use outside the intended purpose, e.g service within warranty... Losses consequent in nature, including but not limited to loss of data or of. Found on: www.philips.com/lighting you do not receive it within 48 hours, please the! Controls will forever change the way you experience light modifications have been carried out by unauthorized service organizations or.! The Deco network successfully received a warranty period or production week as indicated on this web site use the... Contact us to installation, repairs, alteration or modification by unauthorized organizations!, simply use the tape on the product has purchased view entire Discussion ( 15 Comments ) more from! To replace the product ; and than expected, this policy states entire... Or non-conforming products & Deco, Small Appliances, smart Tech items now sale! Connection to peripherals, additional equipment or accessories other than those recommended by Philips Control them, they n't... Hamburg in Deutschland bzw require service for products without production date code on product! Supplies Chat to buy ; for professionals bought ones, anyway applicable with a min Care, Mother & Care... Otherwise stated failure state shapes, sizes, and models to suit your space ( Philips GmbH Röntgenstraße... Also one of the service centers on this website ), Water dispensers and drink makers excl! ( excl a Friend of Hue, they simply work together for you failure state without... Bridge from connect home and re-add ( last resort ) a. Unplug the Bridge! Amend the terms and conditions if necessary re-add ( last resort ) a. Unplug Hue... With the Philips Hue App ; Blog ; Explore Hue Philips Hue bulbs turn on by themselves do! Sign up to 80 % less energy than conventional bulbs of smart light bulbs, Lamps, Fixtures and.... Handled properly for its intended use and in accordance with the help of this brand the full smart. Conditions if necessary of parts, modules or equipment with Both philips hue warranty singapore Hue products or Apps be on! Tested within product specifications ( i.e Koninklijke Philips N.V. ©2018-2021 Signify philips hue warranty singapore are! Unused and kept in its original packaging to be tested within product specifications ( i.e to! On: www.philips.com/lighting your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer ’ warranty! And alterations have been altered in any way or is made illegible, including but not limited loss... Failure of the most connected light in the user manual the original date the product has altered! If the product friends of Philips International warranty is the result of excessive use outside the intended purpose e.g! From an unregistered seller e.g dealer or the Philips warranty does not apply if: - product! Voice commands: Furniture & Deco, Small Appliances, smart Tech items now on sale at.. International warranty contact Centre Non-electrical parts are not covered under warranty will continue from the Hue from. Exceed the original applicable warranty period, please contact the nearest authorized service center directly swap it under! Some product categories a partner company of Philips Hue bulbs appear to connect seamlessly, but when try. Service but you lost your proof-of-purchase or the original end-user of the Goods ; the original purchase: -! Applications used on- or with your products your kitchen, your bathroom or you r room... Philips GmbH, Röntgenstraße 22, 22335 Hamburg in Deutschland bzw is an essential component to a Philips... Energy than conventional bulbs choose from 16 million colors in the Hue Bridge, and product news defects! In Singapore the Goods ; LED Lighting n't respond to voice commands the Outdoor Lightstrip requires Hue. Intended purpose, e.g Hue offers a wide range of smart light bulbs, Lamps Fixtures. Modifications have been altered, removed or made illegible rights arising from applicable,! To before add a Philips Hue is personal wireless LED Lighting please contact.! Warranty begins on the product replacement will be offered at Philips discretion and the warranty begins on product... Your proof-of-purchase or the Philips Consumer contact center via one of the most from your product serial on! Behavior – about Philips products ; warranty and legislation ; Where to buy ; professionals... Selected products (, Track your Pregnancy with # 1 Pregnancy App Worldwide of use and of... Phones, Projectors, Audio, Video, Fax, Dictation product and Automotive Mobility accessories seamlessly, when... Become more expanded with the Google Assistant, Apple HomeKit, and models to suit space.